HW 2/4

To be a literate is to have control of socially accepted association among ways of using etc.

The writer finished with a masters degree and taught ESL.

Then a Ph.D in Education of language

Working gains experience and language

A waitress taking a customers special request is a form of language and how she interprets it to the cook.

Literacy can be defines by the considerations of achievement and by abstract.

The menu is the most important written text to a waiter and waitress.

Knowing the meanings of the words on the menu means knowing the process of food production in the restaurant.

The way you talk to the customer is how you attract them, every customer is different you have to change your form with every customer.

This job is one of the hardest in the world, due to the control waiters and waitresses have towards the customer.

Is language a big part working in a restaurant?

But the customers always has the authority over the employee but doesn’t necessarily mean the are right.